“Hundreds of self-employed workers at the state-owned Post Office were wrongly prosecuted or convicted between 1999 and 2015 for false accounting, theft and fraud because of glitches in a software system that incorrectly showed money missing from accounts.
Some spent time in jail, while others went bankrupt, saw their marriages destroyed, and some died before their names were cleared.”
and: “The Post Office maintained for years that data from the defective Horizon computer accounting system, developed by Japan's Fujitsu and rolled out in 1999, was reliable, while accusing sub-postmasters of theft.”, Reuters
I have been working for a long time on the question of software complexity and quality, or rather, the lack thereof, in most systems under observation. The low quality of software combined with increasing, I want to say, crippling complexity shows increasing bad effects on our society, which is entirely dependent on software. Software is the digital nervous system of our world, and we are suffering from a severe neurological disease in that sense.
Take a look at my YouTube video on software complexity for more context and examples.
Now, what interests me even more than the specifics of this case is: why would this be an isolated case? Because all others produce software so much better? 🤣
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